Advanced Business Process Management

Advanced Business Process Management

Leverage the Leading BPM Techniques

New types of processes management approaches are emerging that have agreat impact on how we do process management. This creates a daunting task for most process projects and process managers. Whether the projects are for basic improvements or a complete enterprise transformation, understanding the newer approaches, techniques and emerging tools is extremely important.

This highly practical course provides insight into the more recent types of process development and deployment techniques, technology emerging to implement processes, techniques of consolidation and the current technique of phrase analytics. Examples of process mining and analytic modeling tools are provided through demonstration videos and live examples. The course also includes hands on exercises that the participant can use as reference for advanced techniques.

Prerequisites:

• Attendee should have some basic working knowledge of process mapping
• A laptop is required and must allow installation of software.

Certification Requirements

All course attendees must meet minimum testing standards including in-class exercises to receive certification (75% is the passing grade).

By attending this highly beneficial course, delegates will:

• Develop a basic strategy map connecting strategies to processes that impact the strategies.
• Understand why changes in key processes may or may not impact a strategy
• Recognize what kind of process you are working with and how that process might be improved
• Build an understanding of key process management expectations
• Differentiate between case, workflow, art type and scientific processes and the means to measure and analyze each.
• Define and specify methods to analyze a suite of processes and suggest an improvement approach.
• Describe the different approaches to BPM that have been successful and explain their key parts.
• Demonstrate working through alternatives for process improvement and simplification.

Who should attend

• Business Process Teams
• Business Planners
• Process Analysts
• Process Managers
• Process Professionals
• IT Specialists
• Business Analysts and IT and Business Architects

Meet your expert course trainer: Frank Kowalkowski

Frank Kowalkowski is President of Knowledge Consultants, Inc., a firm focusing on business performance, business/IT architecture and business analytical techniques. He has over 30 years of management and consulting experience in a wide variety of industries. He has been involved with many projects including business analysis, process management, business performance measurement, business and competitive intelligence and knowledge management.

In addition to being a keynote speaker at international conferences as well as a conference chair, he has written numerous papers and spoken at conferences on a variety of subjects. He conducts frequent seminars nationally and internationally on a variety of business management and information technology topics. He is co author of a quarterly column on architecture for the website TDAN.

He is the author of a 1996 book on Enterprise Analysis (Prentice – Hall, ISBN 0-13-282-3365) and numerous papers. Frank is currently working on a BPM book titled ‘The 5 Stage BPM Approach’ for managers and professionals and a new book titled ‘End to End Architecture (E2EA)’ scheduled for February 2016. His most recent publication is a featured chapter in the business architecture book titled ‘Business and Dynamic Change’ June, 2015 and a chapter on semantic process analytics in the book Passports to Success in BPM published in 2014 both are available on Amazon.

Knowledge Consultants. Inc. (KCI)

Knowledge Consultants, Inc. is a professional services firm founded in 1984. KCI provides consulting and professional education services. With over 50 courses taught worldwide, KCI provides the opportunity to develop core strengths in the following certification areas:

• Process Management
• IT Management
• Business Performance Management
• Business Analysis
• Analytical Techniques for Business
• Business and IT Architecture

KCI has expanded its training and consulting efforts internationally into Europe, Southeast Asia and the Middle East. KCI has an outstanding list of current and past clients including many of the Fortune’s 100 companies.

Consulting focuses on the key areas of Business Performance Management, Process Management, Business and IT Architecture, Business Analysis, Using Analytic Techniques for Performance Improvement and IT Management.